FAQs Archive - Page 2 of 2

Q: How accurate are my results, and is there evidence for the tests?

The genetic information generated is 99.1-99.8% accurate . MapMyGenome's database, curated for over 20 years, continually grows with new samples, contributing to increased accuracy. Genetic risk assessments are based on well-validated markers obtained from genome-wide studies, ensuring clinical and statistical relevance.

Q: Is my data secure, and what data protection rights do I have?

Yes, your data is secure. MapMyGenome has a strict data protection policy, utilizing Biotracker ™ for information management. The system ensures compliance with various standards and certifications, including GxP , HIPAA, and ISO certifications. Personal information can also be delinked for added privacy.

Q: When will I receive my DNA report?

You can expect to receive your DNA report via email within 2-3 weeks. Regular updates on the progress will be provided to keep you informed.

Q: What happens to my sample once it goes to the lab?

Your sample undergoes a series of steps in the lab, including de-identification, DNA extraction, quality analysis, genetic code conversion, and data analysis. The final step involves preparing a detailed report by the Report Generation team.

Q: How can I create a Kintree account?

Your family history is more than just names and dates—it's a story that shapes who you are today. At KinTree, we believe that uncovering your roots is an essential journey that connects generations and preserves legacies.

Q: Is my information safe on the Kintree family tree app?

Yes. Kintree uses strong privacy and security practices. Only the people you invite can view or edit your family tree unless you choose to make it public. The platform follows strict data protection standards, including GDPR and ISO-27001 compliance.